Firestone Complete Auto Care
31300 3rd Ave, Augusta, Georgia, 30905
This Firestone location on base is highly controversial. While some customers have had great experiences with helpful staff like Cody and Jeff, there are numerous reports of poor workmanship, long wait times, and even serious safety concerns. Many customers feel that the service is unreliable and that the staff is often unprofessional. It's a location that many locals advise avoiding, suggesting that it's better to go off-post for reliable auto care.
We analyze 76 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.
If you have a complex repair, it is highly recommended to seek service off-post for better reliability and accountability.
✓ What Works Well
- Convenient location on base
- Some staff are very helpful and professional
- Fast service for minor repairs
✗ Areas to Improve
- Serious concerns about repair quality and safety
- Long wait times and poor communication
- Reports of unprofessional behavior
- Why was my car returned with new damage?
- Can I trust your diagnostic reports?
- Why is it so hard to get a status update?
Cody is amazing.
They damaged my car and wouldn't take responsibility.
Go off-post for reliable service.
- Category Automobile
- City Augusta
- State Georgia
- Postcode 30905
- Country United States
