Firestone Complete Auto Care
156 Middle Ridge Ave, Conway, South Carolina, 29526
This Firestone location is highly polarizing. Many customers appreciate the friendly, professional, and efficient service, often highlighting specific staff members who go above and beyond. However, there are numerous, serious complaints about aggressive upselling, poor repair quality, and inconsistent service. It is a shop where experiences vary wildly, making it a risky choice for some.
We analyze 77 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.
Be prepared to decline unnecessary upsells and verify the services you actually need before agreeing to anything.
✓ What Works Well
- Friendly and helpful staff
- Efficient service
- Convenient location
✗ Areas to Improve
- Aggressive upselling tactics
- Inconsistent service quality
- Reports of poor repair work
- Do you offer free diagnostics?
- Can you fix this specific issue?
- How long will the repair take?
Great service and friendly staff.
Stay away; they try to scam you with unnecessary repairs.
Fast and efficient, but watch out for the upsells.
- Category Automobile
- City Conway
- State South Carolina
- Postcode 29526
- Country United States
