Firestone Complete Auto Care
1690 N Tustin St, Orange, California, 92867
This Firestone location is a classic 'hit or miss' experience. Many customers love the quick, friendly service and free air checks, often praising specific managers like Gary or Randy. However, a significant number of reviews highlight issues with upselling, long wait times, and inconsistent repair quality. It's a convenient spot for tires, but proceed with caution for complex mechanical work.
We analyze 80 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.
Always get a second opinion if they recommend expensive suspension or brake work.
✓ What Works Well
- Convenient location
- Free air checks
- Friendly front-desk staff
✗ Areas to Improve
- Aggressive upselling tactics
- Long wait times even with appointments
- Inconsistent repair quality
- Do you offer free tire pressure checks?
- Why is the estimate higher than the online quote?
- Is an appointment actually necessary?
Gary saved my day with a free patch.
Felt like they were trying to scam me on unnecessary parts.
Wait times are unpredictable.
- Category Automobile
- Neighborhood Orange
- City Orange
- State California
- Postcode 92867
- Country United States
