Firestone Complete Auto Care
1776 Howell Mill Rd NW, Atlanta, Georgia, 30318
Firestone Complete Auto Care on Howell Mill has a very mixed reputation. Some customers have had great experiences with professional and knowledgeable staff, while others have reported significant issues with repair quality, communication, and overcharging. It seems to be a shop where experiences can vary wildly, so proceed with caution and perhaps get a second opinion for major repairs.
We analyze 77 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.
Always ask for a written estimate and warranty details before authorizing any work.
✓ What Works Well
- Professional and knowledgeable staff
- Good communication on some jobs
- Convenient location
✗ Areas to Improve
- Inconsistent repair quality
- Poor communication on complex jobs
- Reports of overcharging
- Do they offer warranties on repairs?
- Are they honest about repair needs?
- Why is communication so poor?
Great service and fair prices.
They kept my car for weeks and didn't fix it.
Professional and knowledgeable staff.
- Category Automobile
- Neighborhood Atlanta
- City Atlanta
- State Georgia
- Postcode 30318
- Country United States
