Firestone Complete Auto Care
Automobile · Tires & Auto Repair

Firestone Complete Auto Care

5657 Wendy Bagwell Pkwy, Hiram, Georgia, 30141

Google Maps Updated: 19 May 2026
Authenticity Score: 73/100
About

Firestone Complete Auto Care in Hiram is a high-volume shop with a very polarized customer base. Many praise the friendly staff and quick service, while others feel pressured by upselling and report long wait times despite having appointments. It is a convenient spot for tires, but customers should be prepared to advocate for themselves regarding necessary repairs.

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We analyze 76 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 65/100
Transparency 58/100
Pro Tip

Always ask for a second opinion if you are quoted for expensive, non-essential repairs.

Tire Chain
Full Service
Pros & Cons

✓ What Works Well

  • Convenient online booking
  • Friendly front desk staff
  • Good for quick tire services

✗ Areas to Improve

  • Aggressive upselling
  • Long wait times for appointments
  • Inconsistent repair quality
Frequently Asked Questions
  • Do they honor online quotes?
  • Why are wait times so long with an appointment?
  • Are the recommended repairs actually necessary?
User Feedback

Great for tires, but watch out for the upsell.

The staff is nice, but the process feels slow.

Make sure to double-check the work before leaving.