Firestone Complete Auto Care
Automobile · Auto Care

Firestone Complete Auto Care

407 W Main St, Tupelo, Mississippi, 38804

Google Maps Updated: 19 May 2026
Authenticity Score: 82/100
About

This Firestone location in Tupelo is a mixed bag. Many customers rave about the manager, Max, and his team's willingness to help in emergencies. However, there are recurring complaints about long wait times, even with appointments, and some customers feel the service is inconsistent. It's a spot where you might get excellent help one day and a frustrating experience the next.

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We analyze 72 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 70/100
Transparency 68/100
Pro Tip

If you have an appointment, call ahead to confirm they are actually ready for your vehicle to avoid long waits.

Emergency assistance available
Mixed appointment reliability
Pros & Cons

✓ What Works Well

  • Helpful in emergency situations
  • Friendly staff
  • Good for tire replacements

✗ Areas to Improve

  • Long wait times despite appointments
  • Inconsistent service quality
  • Some feel overcharged
Frequently Asked Questions
  • Do you take walk-ins?
  • How long for an oil change?
  • Do you offer battery installation?
User Feedback

Max is a great manager.

Waited hours for a simple job.

They saved my road trip.