Firestone Complete Auto Care
660 Cross Creek Mall, Fayetteville, North Carolina, 28303
This Firestone location is highly rated for its customer service, with many customers specifically praising Kaleb and Conner for their professionalism and honesty. The shop is seen as a reliable place for alignments and tires, with a clean waiting area and convenient location. While there are some negative experiences regarding wait times and communication, the majority of customers feel well-treated and satisfied with the quality of work.
We analyze 80 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.
Ask for Kaleb or Conner for the best customer service experience.
✓ What Works Well
- Excellent customer service
- Honest and professional staff
- Convenient location
✗ Areas to Improve
- Occasional long wait times
- Communication issues with phone lines
- Some reports of poor warranty handling
- Do they offer military discounts?
- Is it better to book an appointment?
- Are they honest about necessary repairs?
Kaleb and Conner are the best.
Great place for tires and alignments.
Honest shop that doesn't push unnecessary repairs.
- Category Automobile
- Neighborhood Cross Creek Mall
- City Fayetteville
- State North Carolina
- Postcode 28303
- Country United States
