Automobile · General Auto Repair

Firestone Complete Auto Care

2326 Parchment Blvd, Fort Mill, South Carolina, 29708

Google Maps Updated: 19 May 2026
Authenticity Score: 80/100
About

Firestone Complete Auto Care in Fort Mill has a very mixed reputation. While some customers have had positive experiences with specific staff members and appreciate the convenience, there is a significant number of negative reviews regarding poor quality of work, lack of accountability, and concerns about upselling. It is a shop that seems to have struggled with consistency and customer trust, making it a hit-or-miss choice.

Our Review Process
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Most Relevant
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Newest
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Highest rating
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We analyze 80 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 55/100
Transparency 45/100
Pro Tip

Always inspect your vehicle thoroughly before leaving the shop after any service.

Convenient location
Inconsistent quality
Pros & Cons

✓ What Works Well

  • Convenient location
  • Some staff are very helpful
  • Good waiting area

✗ Areas to Improve

  • Reports of poor quality of work
  • Lack of accountability for damages
  • Inconsistent customer service
Frequently Asked Questions
  • Do they offer a warranty on their work?
  • How do they handle customer complaints?
  • Is it better to book an appointment?
User Feedback

They caused damage to my car and wouldn't take responsibility.

The service is hit or miss.

I wouldn't recommend this place.