Firestone Complete Auto Care
1921 Whitten Rd, Memphis, Tennessee, 38133
Firestone Complete Auto Care on Whitten Rd has a very mixed reputation. While some customers praise the friendly and helpful staff, many others report long wait times, poor communication, and feeling scammed by unnecessary repairs. It is a high-volume shop where the quality of service seems to depend heavily on the specific technician and service advisor you work with. Many customers advise caution.
We analyze 71 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.
Always get a second opinion if you are quoted for expensive repairs, as some customers have reported being upsold on unnecessary work.
✓ What Works Well
- Friendly and helpful staff (for some)
- Convenient location
- Good tire selection
✗ Areas to Improve
- Extremely long wait times
- Reports of dishonest repair practices
- Poor communication regarding status
- Why is the wait time so long?
- Do you offer free tire pressure checks?
- Can I get a quote for repairs?
They tried to sell me work I didn't need.
Mark is great, very helpful.
They left my car in the bay for hours without touching it.
- Category Automobile
- City Memphis
- State Tennessee
- Postcode 38133
- Country United States
