Firestone Complete Auto Care
3 Long Shoals Rd, Arden, North Carolina, 28704
This Firestone location has a very mixed reputation. Many customers praise the friendly, professional, and helpful staff, especially for quick fixes and inspections. However, there are frequent complaints about long wait times, even with appointments, and concerns about upselling and diagnostic accuracy. It is a convenient option for basic maintenance, but customers should be prepared for potential delays and verify any recommended repairs.
We analyze 78 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.
Always check for online coupons before your visit, as they are frequently available.
✓ What Works Well
- Friendly and helpful staff
- Convenient location
- Good for quick maintenance
✗ Areas to Improve
- Long wait times
- Aggressive upselling
- Inconsistent quality of work
- Do you offer oil change coupons?
- How long is the wait?
- Can you do state inspections?
Great service and friendly staff
Felt pressured to buy extra services
Long wait times
- Category Automobile
- Neighborhood Arden
- City Arden
- State North Carolina
- Postcode 28704
- Country United States
