Firestone Complete Auto Care
2250 NW 23rd St, Oklahoma City, Oklahoma, 73107
Firestone on NW 23rd is a large chain with very mixed feedback. Many appreciate the convenience and specific staff members like Rick or Robert, but there are frequent complaints about aggressive upselling, long wait times, and poor communication. It is a standard corporate experience—good for tires and basic maintenance, but maybe not for complex diagnostics.
We analyze 77 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.
If you have a lifetime alignment package, be prepared to wait; it's a popular service here.
✓ What Works Well
- Convenient location
- Good tire selection
- Some very helpful staff
✗ Areas to Improve
- Aggressive upselling
- Long wait times
- Inconsistent communication
- Do you honor the lifetime alignment warranty?
- Why is the quote so high?
- Can I get a same-day appointment?
Standard corporate service.
Hit or miss depending on who is at the desk.
Good for tires, watch out for extra charges.
- Category Automobile
- Neighborhood Northwest
- City Oklahoma City
- State Oklahoma
- Postcode 73107
- Country United States
