Automobile · Auto Care
Firestone Complete Auto Care
7200 GB Alford Hwy, Holly Springs, North Carolina, 27540
Google Maps
Updated: 19 May 2026
Authenticity Score: 80/100
About
This Firestone location has a very mixed reputation. While many customers praise the friendly staff and quick service, there are significant concerns regarding management, pricing transparency, and the quality of some repairs. It seems to be a hit-or-miss experience depending on the specific service and staff member.
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We analyze 79 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Service Quality
72/100
Transparency
68/100
Pro Tip
Always get a second opinion for major repairs, especially if the quote seems high.
Military discount
Routine maintenance
Pros & Cons
✓ What Works Well
- Friendly and helpful staff
- Quick service for minor repairs
- Military discounts available
✗ Areas to Improve
- Inconsistent repair quality
- Pricing transparency issues
- Poor management and communication
Frequently Asked Questions
- Do they offer military discounts?
- Is the lifetime alignment worth it?
- How do they handle misdiagnosed issues?
User Feedback
Great customer service.
Very efficient and professional.
Honest about repair needs.
Quick Info
- Category Automobile
- City Holly Springs
- State North Carolina
- Postcode 27540
- Country United States
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