1983 N Highland Ave, Jackson, Tennessee, 38305
Firestone Complete Auto Care in Jackson is a very mixed bag. Some customers have had excellent experiences, particularly with the manager, Patricia, and her team. However, there are numerous reports of long wait times, poor communication, and even serious mechanical errors. It seems like a location where you need to be very careful and double-check their work.
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Always double-check your lug nuts and fluid levels before leaving the lot.
✓ What Works Well
✗ Areas to Improve
Patricia is great, she really cares about the customers.
I had a terrible experience with their mechanical work.
They are very slow, even with an appointment.