Automobile · Auto Care

Firestone Complete Auto Care

3937 W Gate City Blvd, Greensboro, North Carolina, 27407

Google Maps Updated: 19 May 2026
Authenticity Score: 60/100
About

Firestone Complete Auto Care on Gate City Blvd has a very mixed reputation. While some customers praise the friendly staff and quick service, many others report long wait times, poor communication, and aggressive upselling tactics. There are also concerns about the accuracy of their inspections and the quality of their repairs. It's a location where the experience can vary significantly, and it's often recommended to seek a second opinion for major repairs.

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Highest rating
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We analyze 75 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 50/100
Transparency 45/100
Pro Tip

Always ask for a detailed explanation of any recommended repairs and consider getting a second opinion for major work.

Large retail chain
Standardized pricing
Pros & Cons

✓ What Works Well

  • Friendly and helpful staff on good days
  • Convenient location
  • Good for routine maintenance

✗ Areas to Improve

  • Long wait times
  • Aggressive upselling
  • Inconsistent quality of work
Frequently Asked Questions
  • Why did my appointment take so long?
  • Are these repairs actually necessary?
  • Do you offer free tire checks?
User Feedback

Hit or miss service quality.

Be careful with upselling tactics.

Not recommended for complex repairs.