Firestone Complete Auto Care
Automobile · Tire & Auto Service

Firestone Complete Auto Care

512 Pisgah Church Rd, Greensboro, North Carolina, 27455

Google Maps Updated: 18 May 2026
Authenticity Score: 75/100
About

Firestone Complete Auto Care on Pisgah Church has a very mixed reputation. While some customers are happy with the quality of repairs and communication, a significant number of reviews highlight major issues with delays, poor management, and even reports of theft and vehicle damage. It's a high-volume shop, which seems to lead to inconsistent quality and customer service experiences.

Our Review Process
20
Most Relevant
14
Newest
20
Highest rating
20
Lowest rating

We analyze 74 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 55/100
Transparency 50/100
Pro Tip

Inspect your vehicle thoroughly before leaving the shop and document everything, as some customers have reported issues after pickup.

Pros & Cons

✓ What Works Well

  • Quality auto work
  • Helpful staff (when it goes well)
  • Insurance coordination

✗ Areas to Improve

  • Long delays
  • Poor management
  • Reports of theft and damage
Frequently Asked Questions
  • How long will my repair take?
  • Do they provide updates?
  • Are they reliable?
User Feedback

My car looks brand new.

Communication is automated and often inaccurate.

Management is rude and unhelpful.