Firestone Complete Auto Care
406 Gallatin Ave, Nashville, Tennessee, 37206
This location has a polarized reputation. Many customers love the friendly staff and quick service for basic needs like tires and oil changes. However, there are significant complaints regarding management, communication delays, and alleged damage caused during service. While some find it a go-to spot, others warn of aggressive upselling and poor accountability for mistakes.
We analyze 78 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.
Inspect your vehicle thoroughly before leaving the lot after an oil change.
✓ What Works Well
- Convenient location in East Nashville
- Quick service for tires
- Friendly individual staff members
✗ Areas to Improve
- Inconsistent communication regarding repair status
- Reports of damage during routine oil changes
- Aggressive upselling tactics
- Do you honor tire warranties?
- Why is there a long wait for simple services?
- Are you open on Sundays?
Great for tires, but be careful with engine work
Management needs to improve accountability
Staff can be hit or miss
- Category Automobile
- Neighborhood East Nashville
- City Nashville
- State Tennessee
- Postcode 37206
- Country United States
