Firestone Complete Auto Care
115 Wilkinson Ln, White House, Tennessee, 37188
This location is a bit of a mixed bag. Many customers praise the manager, Steve, for his professionalism and willingness to make things right. However, there are recurring complaints about long wait times, poor communication, and inconsistent workmanship. It seems like a hit-or-miss experience depending on who is working on your car that day.
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Try to deal directly with the manager if you have any concerns about your service.
✓ What Works Well
- Helpful management
- Good tire prices
- Convenient location
✗ Areas to Improve
- Long wait times
- Inconsistent service quality
- Poor communication
- Do I need an appointment for an oil change?
- Can you handle complex engine repairs?
- Why did my service take longer than quoted?
Steve is great, but the rest of the team is hit or miss.
Don't go here if you are in a rush.
They fixed a mistake for free, which I appreciated.
- Category Automobile
- Neighborhood White House
- City White House
- State Tennessee
- Postcode 37188
- Country United States
