Firestone Complete Auto Care
814 S Glenstone Ave, Springfield, Missouri, 65802
This Firestone location is highly regarded by many for its friendly, professional, and efficient service. Customers often praise the staff for their honesty and willingness to help, especially in emergencies. However, there are significant complaints about upselling, poor diagnostic accuracy, and long wait times. It is a typical chain experience where the quality of service can vary.
We analyze 77 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.
Always get a second opinion before authorizing expensive repairs at this location.
✓ What Works Well
- Friendly and professional staff
- Quick service for simple tasks
- Good for emergencies
✗ Areas to Improve
- Aggressive upselling
- Inconsistent diagnostic accuracy
- Long wait times
- Why is my bill so high?
- Are they honest about repairs?
- Why did it take so long?
Some feel like family.
Others feel like they were scammed.
Mixed reports on whether they actually fix the problem.
- Category Automobile
- Neighborhood Midtown
- City Springfield
- State Missouri
- Postcode 65802
- Country United States
