Firestone Complete Auto Care
5002 Airport Rd NW, Roanoke, Virginia, 24012
Firestone Complete Auto Care on Airport Road has a mixed reputation. While some customers have had great experiences with quick and friendly service, many others report significant issues with unprofessional staff, long wait times, and poor repair quality. It's a high-volume shop, and experiences seem to vary greatly. Many locals recommend looking elsewhere for anything beyond basic tire work.
We analyze 76 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.
Always get a second opinion before authorizing major repairs here.
✓ What Works Well
- Quick for basic tire work
- Some friendly individual staff
- Convenient location
✗ Areas to Improve
- Reports of unprofessional staff
- Long wait times
- Inconsistent repair quality
- Are they honest about repair needs?
- Is it better to make an appointment?
- Do they offer fair pricing?
They tried to upsell me on unnecessary repairs.
The staff was rude and dismissive.
Good for a quick tire fix.
- Category Automobile
- Neighborhood Northwest Roanoke
- City Roanoke
- State Virginia
- Postcode 24012
- Country United States
