Firestone Complete Auto Care
1458 El Camino Real, Redwood City, California, 94063
Firestone Complete Auto Care in Redwood City offers a mixed bag of experiences. Many customers praise the friendly and professional service from specific managers like Santino and Edgardo, noting quick oil changes and helpful tire repairs. However, there are significant complaints regarding inconsistent customer service, long wait times, and occasional aggressive upselling. While some find it a reliable and convenient spot, others warn about potential scams or poor communication. It is best to verify quotes and be clear about your needs.
We analyze 76 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.
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✓ What Works Well
- Convenient online scheduling
- Fast oil changes
- Helpful and professional managers
✗ Areas to Improve
- Inconsistent customer service
- Reports of aggressive upselling
- Long wait times for some services
- Do I need an appointment for an oil change?
- Are their quotes reliable?
- Do they offer lifetime alignments?
Great service from specific staff
Mixed experiences with professionalism
Convenient location for basic maintenance
- Category Automobile
- Neighborhood Redwood City
- City Redwood City
- State California
- Postcode 94063
- Country United States
