Firestone Complete Auto Care
5628 Hopkins Rd, North Chesterfield, Virginia, 23234
This Firestone location is a bit of a rollercoaster. Some customers have had fantastic experiences with managers like Earl and Josh, praising their honesty and professionalism. Others have had serious issues with poor workmanship, long wait times, and feeling like they were being scammed. It's a place where your experience really depends on who is working that day.
We analyze 77 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.
Always get a second opinion if you're told you need expensive repairs.
✓ What Works Well
- Some very helpful and honest managers
- Good value with lifetime alignment packages
- Convenient location
✗ Areas to Improve
- Inconsistent quality of work
- Long wait times and appointment issues
- Some reports of dishonest upselling
- Do you do state inspections?
- How long for a tire replacement?
- Can I book an appointment online?
Earl and Josh are great.
Watch out for unnecessary repairs.
Hit or miss on service quality.
- Category Automobile
- Neighborhood North Chesterfield
- City North Chesterfield
- State Virginia
- Postcode 23234
- Country United States
