Firestone Complete Auto Care
440 S Main St, Wichita, Kansas, 67202
Firestone Complete Auto Care in Wichita is a large chain with a very mixed reputation. Many customers have had great experiences with routine maintenance, praising the friendly and professional staff. However, the service department is a frequent source of complaints, with reports of poor communication, long wait times, and questionable service quality. It's a shop where your experience can vary significantly.
We analyze 78 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.
If you're going for service, try to get everything in writing and be prepared for potential delays.
✓ What Works Well
- Friendly and professional staff
- Good selection of services
- Convenient location
✗ Areas to Improve
- Poor service department communication
- Long wait times
- Inconsistent service quality
- Is the service department reliable?
- Are the sales staff pushy?
- Is it worth the drive?
Great service experience.
Service department is a nightmare.
Hit or miss experience.
- Category Automobile
- Neighborhood Wichita
- City Wichita
- State Kansas
- Postcode 67202
- Country United States
