Firestone Complete Auto Care
2850 Broadway, Oakland, California, 94611
Firestone on Broadway in Oakland is a very polarizing location. While some customers have had great experiences with specific staff members like Gerald, many others report significant issues with wait times, poor communication, and questionable repair quality. It seems like a shop that is often overwhelmed, leading to inconsistent service and frustration for many customers.
We analyze 80 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.
Ask for Gerald if you visit; he is frequently mentioned as the most helpful staff member.
✓ What Works Well
- Some very helpful staff
- Convenient location
- Good tire selection
✗ Areas to Improve
- Long wait times
- Poor communication
- Inconsistent repair quality
- Do they honor appointments?
- Why is the service so slow?
- Are they trustworthy?
Gerald is a gem.
Avoid at all costs.
They didn't deliver on time.
- Category Automobile
- Neighborhood Oakland
- City Oakland
- State California
- Postcode 94611
- Country United States
