Firestone Complete Auto Care
301 W 8th St, Pueblo, Colorado, 81003
Firestone Complete Auto Care in Pueblo has a very mixed reputation. Many customers praise the friendly and helpful staff, particularly Isaac, for going above and beyond. However, there are numerous complaints about poor diagnostic accuracy, billing issues, and unprofessional behavior from some staff members. It seems to be a shop where your experience depends heavily on which employee you work with.
We analyze 75 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.
Always ask for a detailed breakdown of the work performed before paying.
✓ What Works Well
- Friendly and helpful staff
- Quick service for some
- Convenient location
✗ Areas to Improve
- Inconsistent repair quality
- Billing and pricing transparency issues
- Unprofessional staff behavior
- Do they honor online coupons?
- Are they open on Sundays?
- Why was my repair not fixed?
Isaac is great and very helpful.
Billing was a nightmare.
They didn't fix the problem the first time.
- Category Automobile
- Neighborhood Pueblo
- City Pueblo
- State Colorado
- Postcode 81003
- Country United States
