Automobile · Auto Repair

Firestone Complete Auto Care

1200 E Monte Vista Ave, Vacaville, California, 95688

Google Maps Updated: 19 May 2026
Authenticity Score: 65/100
About

Firestone Complete Auto Care in Vacaville has a very mixed reputation. While some customers report excellent, professional service from specific staff members, there are numerous complaints about poor communication, aggressive upselling, and inconsistent repair quality. It is a shop where your experience can vary greatly, so it's worth doing your research before committing to major repairs.

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We analyze 71 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 50/100
Transparency 40/100
Pro Tip

Get a second opinion if you are quoted for major repairs.

Reliability: Variable
Communication: Inconsistent
Pros & Cons

✓ What Works Well

  • Friendly and professional staff
  • Good for routine maintenance
  • Clean waiting area

✗ Areas to Improve

  • High prices
  • Aggressive upselling
  • Poor repair quality
Frequently Asked Questions
  • Do you do oil changes?
  • Why is the price so high?
  • Can you handle complex repairs?
User Feedback

Great service, but watch the upsells.

Mixed bag of experiences.

Be careful with major repairs.