Automobile · Auto Repair

Firestone Complete Auto Care

2310 Olive St, St. Louis, Missouri, 63103

Google Maps Updated: 18 May 2026
Authenticity Score: 75/100
About

This Firestone location has a very mixed reputation. Some customers have had excellent experiences with friendly and helpful staff, while others have reported poor service, long wait times, and perceived dishonesty. It seems to be a shop where your experience can vary significantly depending on who you deal with. It is a convenient location, but be cautious.

Our Review Process
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Most Relevant
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Newest
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Highest rating
20
Lowest rating

We analyze 75 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 65/100
Transparency 60/100
Pro Tip

Get a second opinion if you are unsure about a major repair quote.

Emissions testing
Convenient location
Pros & Cons

✓ What Works Well

  • Friendly and helpful staff
  • Convenient location
  • Fast service

✗ Areas to Improve

  • Inconsistent service quality
  • Poor communication
  • Unprofessional behavior
Frequently Asked Questions
  • Are they reliable for repairs?
  • Is the pricing fair?
  • Do they offer emissions testing?
User Feedback

Great customer service.

Service was very slow.

Staff can be rude.