Firestone Complete Auto Care
10160 Manchester Rd, St. Louis, Missouri, 63122
Reviews for this location are highly polarized. Many customers praise the staff for being fast, friendly, and helpful, especially with tire issues. Conversely, a significant number of reviewers complain about aggressive upselling, poor diagnostic accuracy, and long wait times. While some find the service top-notch, others feel the shop is unreliable and expensive.
We analyze 76 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.
Always verify the necessity of recommended services with a second opinion if you are unsure.
✓ What Works Well
- Fast tire service
- Friendly front desk staff
- Convenient location
✗ Areas to Improve
- Aggressive upselling tactics
- Inconsistent diagnostic quality
- Long wait times for appointments
- Do they honor online quotes?
- Are their inspections reliable?
- Is it worth the wait?
Rob and Matt are great, very helpful.
They tried to sell me services I didn't need.
Fast and efficient for simple tire repairs.
- Category Automobile
- Neighborhood Kirkwood
- City St. Louis
- State Missouri
- Postcode 63122
- Country United States
