Firestone Complete Auto Care
7619 Richmond Hwy, Alexandria, Virginia, 22306
Firestone Complete Auto Care has a mixed reputation. Many customers praise their professional, friendly, and efficient service, often highlighting specific staff members. However, there are significant negative reviews regarding repair quality, communication, and perceived dishonesty. It seems to be a shop where experiences vary greatly, with some finding it a top-tier choice and others warning against it.
We analyze 73 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.
Always get a detailed, itemized estimate in writing before any work begins.
✓ What Works Well
- Professional and friendly staff
- Clear communication and updates
- Fair and competitive pricing
✗ Areas to Improve
- Reports of poor repair quality
- Communication issues
- Allegations of dishonesty
- Do they honor appointments?
- Are they honest about repair needs?
- Can I wait while they work?
Professional and efficient.
Felt overcharged and mistreated.
Great service, highly recommend.
- Category Automobile
- Neighborhood Alexandria
- City Alexandria
- State Virginia
- Postcode 22306
- Country United States
