Automobile · Auto Repair
Firestone Complete Auto Care
8400 N Lindbergh Blvd, Florissant, Missouri, 63031
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Updated: 19 May 2026
Authenticity Score: 82/100
About
Customers are split on this spot. Many rave about Joey, the manager, for his top-tier service and honesty. Others feel the shop is slow, pushy with upsells, and sometimes dishonest about repairs. It seems like a hit-or-miss experience depending on who you deal with. When it is good, it is spot on, but when it is bad, it is a real headache.
Our Review Process
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Highest rating
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We analyze 74 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Service Quality
65/100
Transparency
55/100
Pro Tip
Ask for Joey by name if you want a straight answer.
Appointment required
Mixed reliability
Pros & Cons
✓ What Works Well
- Joey is highly praised
- Fast service for some
- Honest diagnostics from specific staff
✗ Areas to Improve
- Long wait times
- Aggressive upselling
- Inconsistent communication
Frequently Asked Questions
- Can I get a same-day appointment?
- Is the alignment service reliable?
- Why was I charged for work I didn't authorize?
User Feedback
Joey is a legend here
Avoid the upsell tactics
Wait times are a gamble
Quick Info
- Category Automobile
- Neighborhood Florissant
- City Florissant
- State Missouri
- Postcode 63031
- Country United States
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