Automobile · Auto Care
Firestone Complete Auto Care
703 Business Loop 70 W, Columbia, Missouri, 65203
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Updated: 19 May 2026
Authenticity Score: 65/100
About
Firestone on Business Loop has a very mixed reputation. While some customers appreciate the friendly service and emergency help, many others report serious issues with honesty, pricing, and repair quality. There are multiple claims of work not being done, parts being missing, and poor communication, making it a risky choice for some.
Our Review Process
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18
Newest
20
Highest rating
20
Lowest rating
We analyze 78 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Service Quality
50/100
Transparency
40/100
Pro Tip
Get a second opinion if you are quoted for expensive repairs.
Tire Services
General Auto Care
Pros & Cons
✓ What Works Well
- Emergency help
- Friendly staff
- Sunday hours
✗ Areas to Improve
- Dishonesty
- Pricing issues
- Poor quality control
Frequently Asked Questions
- Do you offer tire warranties?
- Are your prices transparent?
- Can you handle emergency repairs?
User Feedback
Mixed experiences
Questionable honesty
Great in emergencies
Quick Info
- Category Automobile
- City Columbia
- State Missouri
- Postcode 65203
- Country United States
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