Automobile · Auto Care

Firestone Complete Auto Care

4625 Eastgate Blvd, Cincinnati, Ohio, 45245

Google Maps Updated: 19 May 2026
Authenticity Score: 68/100
About

Firestone in Eastgate is a mixed bag. Many customers appreciate the quick service and friendly staff like Paul, but there are serious allegations of dishonesty and poor repair quality from others. It seems to be a location where your experience depends heavily on which technician you get. Proceed with caution and consider a second opinion for major repairs.

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We analyze 76 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 60/100
Transparency 50/100
Pro Tip

Always ask for a second opinion if they recommend expensive, non-routine repairs.

Same-Day Appointments
Fleet Services
Pros & Cons

✓ What Works Well

  • Fast service
  • Friendly staff
  • Convenient location

✗ Areas to Improve

  • Dishonest repair claims
  • Inconsistent quality
  • Aggressive upselling
Frequently Asked Questions
  • Do you offer same-day service?
  • Why is the price different from the quote?
  • Are your mechanics certified?
User Feedback

Fast but be careful

Not much bang for the buck

Staff is hit or miss