Firestone Complete Auto Care
6345 Glenway Ave, Cincinnati, Ohio, 45211
Firestone Complete Auto Care on Glenway Avenue has a mixed reputation. Many customers praise the helpful and professional service from staff like Matthew and Adrian, noting their honesty and efficiency. However, there are significant complaints regarding poor communication, long wait times, and inconsistent repair quality. Some customers feel the shop is unorganized and that the quality of work can be inconsistent.
We analyze 75 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.
Get clear, written timelines and follow up frequently if you have work done here.
✓ What Works Well
- Helpful staff
- Professional service
- Efficient (for some)
✗ Areas to Improve
- Poor communication
- Long wait times
- Inconsistent repair quality
- Are they reliable?
- Why is communication so poor?
- Is the work quality consistent?
Matthew and his team are the best.
Communication is a nightmare.
The shop is unorganized.
- Category Automobile
- Neighborhood Western Hills
- City Cincinnati
- State Ohio
- Postcode 45211
- Country United States
