Firestone Complete Auto Care
1000 Hostetler Dr, Manhattan, Kansas, 66502
This location is a polarizing shop where experiences depend heavily on who is managing the desk. Sheldon receives massive praise for his leadership and honesty, while other staff members are frequently criticized for poor communication and long delays. While some customers find the service top-notch and professional, others report feeling scammed or ignored. It is a high-volume shop that struggles with consistency.
We analyze 80 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.
Always ask for a physical copy of the inspection report and verify parts replaced if you are skeptical.
✓ What Works Well
- Sheldon is an excellent, honest manager
- Good for quick tire repairs
- Military discounts available
✗ Areas to Improve
- Long wait times even with appointments
- Inconsistent communication
- Reports of upsell pressure and questionable inspections
- Why did my appointment take so long?
- Can I trust their inspection results?
- Is Sheldon working today?
Ask for Sheldon if you want things done right.
The wait times are a real drag.
Hit or miss depending on the day.
- Category Automobile
- City Manhattan
- State Kansas
- Postcode 66502
- Country United States
