Firestone Complete Auto Care
6581 Eastern Ave, Baltimore, Maryland, 21224
Firestone Complete Auto Care on Eastern Ave has a very mixed reputation. Many customers praise the friendly and helpful staff, especially Safi and David, and appreciate the quick service. However, there are significant complaints about high prices, poor service quality, and perceived dishonesty or upselling. It seems to be a shop that can provide good service but has significant consistency and management issues.
We analyze 80 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.
Always verify the service details and pricing before leaving your vehicle.
✓ What Works Well
- Friendly and helpful staff (when available)
- Convenient location
- Wide range of services
✗ Areas to Improve
- High prices
- Inconsistent service quality
- Perceived upselling
- Do you offer same-day service?
- Are your prices competitive?
- Do you work on all vehicle types?
Service is spot on when it goes well.
Wait times can be a major pain.
Service consistency is a concern.
- Category Automobile
- Neighborhood Dundalk
- City Baltimore
- State Maryland
- Postcode 21224
- Country United States
