Firestone Complete Auto Care
1182 Elizabeth St, Liberty, Missouri, 64068
Firestone in Liberty has a mixed reputation. Many customers have had excellent experiences, praising the staff for their professionalism, honesty, and ability to handle emergency repairs quickly. However, there are also numerous reports of poor service, including incorrect repairs, overcharging, and rude customer service. It seems to be a shop where the experience depends heavily on which technician or manager you deal with, making it a bit of a gamble for some.
We analyze 76 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.
Always ask for a detailed breakdown of the work and verify the necessity of recommended repairs.
✓ What Works Well
- Professional and friendly staff
- Quick emergency service
- Detailed inspection reports
✗ Areas to Improve
- Inconsistent repair quality
- Reports of overcharging
- Rude customer service
- Do you offer same-day service?
- Can you provide a detailed diagnostic report?
- Do you honor lifetime warranties?
They saved my trip with a quick repair.
They tried to gouge me on unnecessary repairs.
The staff is very knowledgeable and fair.
- Category Automobile
- Neighborhood Liberty
- City Liberty
- State Missouri
- Postcode 64068
- Country United States
