Firestone Complete Auto Care
8431 N Madison Ave, Kansas City, Missouri, 64155
Customers generally praise the staff, especially Dylan, for being helpful and efficient. Many appreciate the honest advice and quick turnaround times for tire repairs. However, some report inconsistent service quality and frustration with long wait times. A few negative experiences highlight concerns about upselling and poor communication. Overall, it is a hit-or-miss spot depending on the day.
We analyze 77 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.
Ask for Dylan if you want a smooth experience; he is widely recognized for going the extra mile.
✓ What Works Well
- Friendly and helpful staff
- Quick tire repairs
- Transparent communication
✗ Areas to Improve
- Long wait times
- Inconsistent service quality
- Aggressive upselling
- Can I get a same-day appointment?
- Do you offer lifetime alignment?
- Are you honest about necessary repairs?
Dylan is a rockstar.
Wait times are way too long.
They saved me money on tires.
- Category Automobile
- Neighborhood Kansas City
- City Kansas City
- State Missouri
- Postcode 64155
- Country United States
