Firestone Complete Auto Care
180 N Northern Way, York, Pennsylvania, 17402
Firestone Complete Auto Care in York has a very mixed reputation. Many customers praise the friendly and helpful staff, particularly Bob and Kailee, and appreciate the quick service. However, there are numerous reports of dishonest practices, including bait-and-switch tactics, poor quality control, and attempts to upsell unnecessary repairs. It is a shop that requires caution and careful review of all invoices.
We analyze 69 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.
Always get a second opinion for major repairs and review your invoice carefully.
✓ What Works Well
- Friendly and helpful staff
- Quick service for simple tasks
- Good tire selection
✗ Areas to Improve
- Reports of dishonest practices
- Poor quality control
- Aggressive upselling
- Are they honest about repairs?
- Why are the prices so high?
- Is the work guaranteed?
Hit or miss service.
Be careful with their upselling.
Great staff, but management issues.
- Category Automobile
- Neighborhood York
- City York
- State Pennsylvania
- Postcode 17402
- Country United States
