Firestone Complete Auto Care
180 N 3rd St, Columbus, Ohio, 43215
This Firestone location is polarizing. While many customers praise the staff for being helpful, professional, and quick, there is a significant number of negative reviews alleging scams, poor repair quality, and terrible customer service. It appears to be a shop where you might get great service one day and a nightmare experience the next.
We analyze 78 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.
Be very cautious with repair quotes here; get a second opinion if you are told you need major work.
✓ What Works Well
- Helpful and professional staff
- Quick service
- Convenient downtown location
✗ Areas to Improve
- Allegations of scams and fraud
- Poor repair quality
- Inconsistent customer service
- Do they honor warranties?
- Are their repair quotes accurate?
- Is it safe to leave my car there?
Saved my day with a quick fix
Felt scammed by unnecessary repairs
Great service from specific staff
- Category Automobile
- Neighborhood Downtown
- City Columbus
- State Ohio
- Postcode 43215
- Country United States
