Automobile · Auto Care

Firestone Complete Auto Care

4367 US-130, Burlington, New Jersey, 08016

Google Maps Updated: 19 May 2026
Authenticity Score: 78/100
About

This Firestone location is generally well-regarded for its professional and helpful staff, with many customers praising the quick service and fair pricing. However, there are some significant negative reviews regarding poor communication, long wait times, and disputes over repair quality. It seems to be a shop that can provide great service but struggles with consistency.

Our Review Process
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Highest rating
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We analyze 73 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 70/100
Transparency 60/100
Pro Tip

Always get a written estimate and ask for a breakdown of all charges before authorizing any work.

Consistency: Low
Pricing: Variable
Pros & Cons

✓ What Works Well

  • Professional and helpful staff
  • Fast service for some
  • Fair pricing for some

✗ Areas to Improve

  • Long wait times
  • Poor communication
  • Inconsistent service quality
Frequently Asked Questions
  • Do they honor coupons?
  • Are they honest about repairs?
  • Why is the service so inconsistent?
User Feedback

Rich and Adrian are great.

They tried to upsell me on everything.

Fast service, but watch the invoice.