Automobile · General Auto Repair
Firestone Complete Auto Care
3681 US-9, Freehold, New Jersey, 07728
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Updated: 19 May 2026
Authenticity Score: 70/100
About
Firestone in Freehold is another shop with mixed reviews. Many customers appreciate the helpful staff and the convenience of the location. However, there are frequent complaints about long wait times, aggressive upselling, and inconsistent service quality. It's a well-known chain, so your experience may depend heavily on the specific team working that day.
Our Review Process
20
Most Relevant
11
Newest
20
Highest rating
20
Lowest rating
We analyze 71 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Service Quality
65/100
Transparency
55/100
Pro Tip
Always get a written estimate and clarify all charges before work begins.
Chain repair shop
Wide service range
Pros & Cons
✓ What Works Well
- Convenient location
- Helpful staff
- Wide range of services
✗ Areas to Improve
- Long wait times
- Aggressive upselling
- Inconsistent service quality
Frequently Asked Questions
- Do you offer oil changes?
- How long for an alignment?
- Do you honor coupons?
User Feedback
Mixed experiences
Helpful staff
Watch the pricing
Quick Info
- Category Automobile
- City Freehold
- State New Jersey
- Postcode 07728
- Country United States
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