Firestone Complete Auto Care
533 Quakerbridge Mall, Hamilton, New Jersey, 08648
This Firestone location is highly polarizing. Many customers praise the staff, especially Hector and Anna, for being helpful, professional, and honest. However, there are numerous complaints about poor communication, long wait times, and allegations of dishonest practices, including upselling and poor repair quality. It seems like a shop that can be great for some, but has significant issues with consistency and transparency.
We analyze 78 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.
Always get a second opinion for major repairs.
✓ What Works Well
- Helpful and friendly staff
- Good communication from some
- Convenient location
✗ Areas to Improve
- Long wait times
- Allegations of dishonest practices
- Inconsistent repair quality
- Are they honest?
- Do they stand by their work?
- Is the pricing fair?
Hector and Anna are great
Avoid if you want quality work
Hit or miss service
- Category Automobile
- Neighborhood Mercerville
- City Hamilton
- State New Jersey
- Postcode 08648
- Country United States
