Firestone Complete Auto Care
350 Montgomery Mall, North Wales, Pennsylvania, 19454
Firestone Complete Auto Care in North Wales has a very mixed reputation. While many customers praise individual staff members for being helpful and honest, there are frequent complaints about long wait times, aggressive upselling, and poor communication. Some customers feel they are being overcharged or pressured into unnecessary repairs. It is a convenient location, but experiences can be inconsistent.
We analyze 74 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.
Always get a second opinion if you feel pressured into expensive, unexpected repairs.
✓ What Works Well
- Convenient location
- Some staff are very helpful and honest
- Quick service for simple tasks
✗ Areas to Improve
- Long wait times
- Aggressive upselling
- Inconsistent quality of work
- Why is the wait so long?
- Are these repairs actually necessary?
- Do they honor appointments?
Great service from specific staff members.
Felt pressured into unnecessary repairs.
Wait times are often longer than promised.
- Category Automobile
- Neighborhood Montgomery Mall
- City North Wales
- State Pennsylvania
- Postcode 19454
- Country United States
