Automobile · Auto Repair & Tires

Firestone Complete Auto Care

26 Maple Ave, Red Bank, New Jersey, 07701

Google Maps Updated: 19 May 2026
Authenticity Score: 84/100
About

This Firestone location is frequently praised for its excellent customer service, with many customers highlighting the helpfulness of the manager, Darryl. The shop is often described as professional, honest, and efficient. However, there are some reports of high costs and occasional communication issues, suggesting that while the service is generally good, it is worth getting a second opinion for major repairs.

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We analyze 74 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 80/100
Transparency 76/100
Pro Tip

Darryl is highly recommended for his straightforward approach to vehicle maintenance.

Strong management
Good for tire services
Pros & Cons

✓ What Works Well

  • Excellent customer service
  • Professional and knowledgeable staff
  • Efficient service

✗ Areas to Improve

  • High repair costs
  • Occasional communication gaps
  • Mixed experiences with complex repairs
Frequently Asked Questions
  • Do you offer free tire rotations?
  • How long for an alignment?
  • Do you accept extended warranties?
User Feedback

Darryl is a great manager.

They explain repairs clearly.

Good for routine maintenance.