Firestone Complete Auto Care
70 Parsonage Rd, Edison, New Jersey, 08837
Firestone Complete Auto Care in Edison has a very mixed reputation. While some customers praise specific staff members for their helpfulness and professionalism, many others report poor customer service, long wait times, and dishonest business practices. There are recurring complaints about upselling and poor quality control. It is a location where the experience can vary significantly depending on the staff member you interact with.
We analyze 78 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.
Always get a second opinion before agreeing to expensive repairs at this location.
✓ What Works Well
- Helpful staff members
- Good for routine maintenance
- Convenient location
✗ Areas to Improve
- Poor customer service
- Long wait times
- Dishonest business practices
- Are they honest about repairs?
- Why are the wait times so long?
- Do they honor appointments?
Brian is amazing and helpful.
Dishonest and greedy.
Worst customer service ever.
- Category Automobile
- City Edison
- State New Jersey
- Postcode 08837
- Country United States
