Firestone Complete Auto Care
292 Springfield Ave, Berkeley Heights, New Jersey, 07922
This Firestone location is a neighborhood staple for many, with a loyal customer base that appreciates the friendly and honest service from Tom and his team. While there are some complaints about long wait times and occasional service errors, most people find them to be a reliable and trustworthy option for routine maintenance. It's a busy shop, so booking an appointment is definitely recommended.
We analyze 74 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.
Always book an appointment well in advance, and don't be afraid to ask for a status update if your car hasn't been moved after a while.
✓ What Works Well
- Friendly and honest staff
- Reliable for routine maintenance
- Good value for the price
✗ Areas to Improve
- Long wait times, even with appointments
- Occasional service errors
- Communication can be inconsistent
- Do you offer free tire pressure checks?
- Can I book appointments online?
- Do you offer a warranty on your work?
Staff is generally very helpful and professional
Great alternative to expensive dealerships
Some customers feel frustrated by the wait times
- Category Automobile
- City Berkeley Heights
- State New Jersey
- Postcode 07922
- Country United States
