Automobile · Auto Service & Tires
Firestone Complete Auto Care
2060 N Cable Rd, Lima, Ohio, 45805
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Updated: 19 May 2026
Authenticity Score: 70/100
About
This shop has a very mixed reputation. Some customers report excellent, fast, and friendly service, while others complain about long wait times, poor communication, and technical errors. It seems to be a hit-or-miss experience, with some users feeling taken advantage of. It is recommended to get a second opinion for major repairs.
Our Review Process
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Highest rating
20
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We analyze 76 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Service Quality
60/100
Transparency
50/100
Pro Tip
Always ask for a written estimate and confirm the scope of work before leaving your vehicle.
Tire specialist
Walk-ins welcome
Pros & Cons
✓ What Works Well
- Fast service for minor repairs
- Friendly staff
- Convenient location
✗ Areas to Improve
- Long wait times
- Poor communication
- Inconsistent technical quality
Frequently Asked Questions
- Do you offer free diagnostics?
- How long is the wait for an oil change?
- Do you price match tires?
User Feedback
Hit or miss
Friendly but slow
Good for tires
Quick Info
- Category Automobile
- City Lima
- State Ohio
- Postcode 45805
- Country United States
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