Automobile · Auto Care & Tires

Firestone Complete Auto Care

486 Northampton St, Kingston, Pennsylvania, 18704

Google Maps Updated: 19 May 2026
Authenticity Score: 79/100
About

Firestone in Kingston is generally well-regarded for its professional staff and clean facility. Many customers praise the manager, Robert, for his helpfulness and transparency. However, there are recurring complaints about long wait times, upselling, and occasional poor communication. It is a solid choice for routine maintenance, but customers should be prepared for potential delays.

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We analyze 77 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 75/100
Transparency 70/100
Pro Tip

Always ask for a detailed breakdown of recommended services before agreeing to extra work.

Financing available
Clean waiting area
Pros & Cons

✓ What Works Well

  • Professional and clean facility
  • Helpful management
  • Good tire selection

✗ Areas to Improve

  • Long wait times
  • Aggressive upselling
  • Inconsistent communication
Frequently Asked Questions
  • Do you offer interest-free financing?
  • How long for an oil change?
  • Do you honor road hazard warranties?
User Feedback

Robert is the best manager.

Good work, but be prepared to wait.

Watch out for unnecessary upselling.