Firestone Complete Auto Care
4965 L St, Omaha, Nebraska, 68117
This Firestone location has a very polarized reputation. Some customers swear by the service, especially when working with specific managers like Shawn. Others have had terrible experiences, citing poor communication, long wait times, and even damage caused to their vehicles. It's a large chain, so your experience may depend heavily on the specific staff on duty.
We analyze 78 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.
If you visit, try to work with the managers mentioned in positive reviews to ensure a better experience.
✓ What Works Well
- Friendly and helpful staff (some)
- Convenient location
- Good tire selection
✗ Areas to Improve
- Long wait times
- Inconsistent service quality
- Reports of damage during service
- Do you offer free tire checks?
- How long for an oil change?
- Is my repair under warranty?
Great service and friendly staff.
They damaged my car.
Waited way too long.
- Category Automobile
- Neighborhood Omaha
- City Omaha
- State Nebraska
- Postcode 68117
- Country United States
