Automobile · Auto Repair
Firestone Complete Auto Care
6874 Pearl Rd, Cleveland, Ohio, 44130
Google Maps
Updated: 19 May 2026
Authenticity Score: 82/100
About
This Firestone location is widely praised for its friendly and efficient service. Many customers highlight the helpfulness of the staff, particularly Josh, and appreciate the clear communication and fair pricing. While there are a few negative reviews regarding wait times and upselling, the overall sentiment is very positive.
Our Review Process
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20
Highest rating
20
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We analyze 74 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Service Quality
80/100
Transparency
75/100
Pro Tip
They are often busy, so try to schedule your visit during off-peak hours.
Tire Services
Online Scheduling
Pros & Cons
✓ What Works Well
- Friendly and helpful staff
- Fast service
- Fair pricing
✗ Areas to Improve
- Wait times
- Upselling
- Inconsistent communication
Frequently Asked Questions
- Do you offer free tire checks?
- Why is the wait so long?
- Are these repairs necessary?
User Feedback
Josh is the best, very helpful.
Fast service, but sometimes busy.
Honest and fair pricing.
Quick Info
- Category Automobile
- City Cleveland
- State Ohio
- Postcode 44130
- Country United States
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