4580 Great Northern Blvd, North Olmsted, Ohio, 44070
This Firestone location has a very polarized reputation. Many customers praise the friendly and professional service, particularly from staff like Bill and Justin. However, there are numerous reports of poor communication, long wait times, and aggressive upselling. Some customers feel they have been taken advantage of, while others have had seamless experiences, suggesting a lack of consistency in service delivery.
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✓ What Works Well
✗ Areas to Improve
Bill is great, but the shop can be slow.
They try to upsell you on everything.
Hit or miss service quality.